Terms & Conditions 1

Overview

This website is operated by Heritage Panjab. Throughout the site, the terms “we,” “us,” and “our” refer to Heritage Panjab. By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions, along with all applicable policies referenced herein.

Please read these Terms carefully before using our website. If you do not agree, you may not access or use our services.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have given consent for a minor dependent to use the site.

You agree not to use our products or services for any unlawful or unauthorized purpose or violate any applicable laws.

General Conditions

We reserve the right to refuse service to anyone at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the website or services without written permission.

Product Information & Availability

All products are handcrafted and may have slight variations in color, design, or stone setting. These are not defects but part of the uniqueness of each piece.

We reserve the right to limit quantities, discontinue products, or modify product details and pricing without prior notice.

Pricing & Modifications

Prices are subject to change without notice.
We may modify or discontinue any part of the service without liability.

Order Acceptance & Billing

We reserve the right to refuse or cancel any order at our discretion.

You agree to provide accurate and complete billing and account information for all purchases.

Defective Product & Replacement Policy

In the event that you receive a defective or incorrect product, you must notify us within 3 days of delivery with relevant details and supporting images.

For domestic orders, customers are required to ship the product back to the Heritage Panjab warehouse at their own expense. The product must be unused and returned in its original packaging.

Once the returned item is received and verified, a replacement will be shipped at no additional cost.

For international orders, returns, exchanges, or replacements are not available.

Third-Party Tools & Links

We may provide access to third-party tools or links. We are not responsible for their content, accuracy, or practices. Use them at your own risk.

User Submissions & Feedback

Any feedback, suggestions, or submissions shared with us may be used without restriction.

You agree not to submit unlawful, harmful, or misleading content.

Personal Information

Your submission of personal information is governed by our Privacy Policy.

Errors & Inaccuracies

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary.

Prohibited Uses

You are prohibited from using the site for unlawful purposes, violating intellectual property rights, spreading malware, or engaging in abusive or harmful behavior.

Disclaimer of Warranties & Limitation of Liability

All services and products are provided “as is” without warranties of any kind.

Heritage Panjab shall not be liable for any direct, indirect, or consequential damages arising from the use of our services or products.

Indemnification

You agree to indemnify and hold Heritage Panjab harmless from any claims arising from your breach of these Terms.

Termination

We reserve the right to terminate access to our services if you violate these Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.

Contact Information

For any questions regarding these Terms, please contact us at:
heritagepanjab@gmail.com